top of page
GenAlpha Resources
Discover the most relevant trends, insights, and best practices to help OEMs and aftermarket organizations empower their business.
Search


Why Aftermarket Revenue Is More Important During Economic Uncertainty
Discover why aftermarket revenue is vital during economic uncertainty. Learn how aftermarket revenue supports stability and growth despite market challenges.
GenAlpha Technologies
May 144 min read


Rethinking Warranty Management: How OEMs Can Simplify the Process for Dealers
Discover how streamlined warranty management can enhance OEM-dealer relationships. Simplify warranty management to boost efficiency and trust.
GenAlpha Technologies
Apr 144 min read


Gradall Industries — Streamlining Warranty Management with Equip360
Client Overview Company: Gradall Industries (An Alamo Group Company) Industry: Industrial & Specialty Equipment Manufacturing Brands Supported: Gradall and Vacall Sales Model: Authorized dealer network Customer Base: Dealers and their end users Previous System: Legacy warranty platform supported by email, spreadsheets, and disconnected internal systems The Challenge: Complex and Disconnected Warranty & Registration Processes Gradall Industries relies on a broad dealer n
GenAlpha Technologies
Mar 263 min read


GenAlpha Announces Certified Karmak Partner Status
GenAlpha Technologies is now a certified Karmak partner, enhancing integration for heavy-duty equipment dealers. Learn more about what this means for distributors.
GenAlpha Technologies
Mar 262 min read


Salford Group Enhances Their Dealer Experience
Client Overview: Company: Salford Group Industry: Agricultural machinery manufacturing (OEM) Founded: 1978 Customer Base: North American dealer network plus international markets Background Salford Group is a prominent North American manufacturer specializing in innovative agricultural equipment. They are recognized for precision machinery, including tillage tools, nutrient/seed application systems, air carts, and spreaders. With a vast dealer network across North America, S
GenAlpha Technologies
Mar 173 min read


AI in the Aftermarket Starts With the Foundation You Build Today
Discover how AI aftermarket solutions can transform your business. Build a strong foundation today to leverage AI aftermarket growth tomorrow.
GenAlpha Technologies
Mar 164 min read


Joe Johnson Equipment Selects GenAlpha’s Equip360 to Launch eCommerce Platform
Discover how Joe Johnson Equipment's new eCommerce Platform, powered by GenAlpha's Equip360, enhances digital customer experience and service.
GenAlpha Technologies
Mar 52 min read


The Overlooked Work Behind Successful Customer Adoption
Discover the overlooked work behind successful customer adoption. Learn why customer adoption is key to realizing ROI in digital platforms.
GenAlpha Technologies
Feb 63 min read


Grasshopper Mowers — Expanding Dealer Engagement with Equip360
Client Overview Company: Grasshopper Mowers Industry: Outdoor Power Equipment (OEM) Founded: 1969 Customer Base: North American dealer network plus international markets Recognition: Winner of “2024 NAEDA Dealer’s Choice Award” Previous System: Downloadable desktop ordering application for dealers The Challenge: A Strong Product Undermined by a Clunky Digital Experience Grasshopper Mowers has built a reputation as one of the most trusted names in commercial mowing and t
GenAlpha Technologies
Jan 292 min read
bottom of page