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GenAlpha Resources
Discover the most relevant trends, insights, and best practices to help OEMs and aftermarket organizations empower their business.
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Stop Answering the Same Question 300 Times a Week
Stop Answering the Same Question 300 Times a Week! Discover how to reduce "Answering the same question" with digital tools that empower your customers.
GenAlpha Technologies
Jun 123 min read


Your Customers Are Leaving You and You Can’t See It
In the equipment and parts business, success has always been measured by relationships, responsiveness, and reliability. But what if the most loyal customers are quietly walking away, not because they stopped trusting you, but because you made it too hard to buy?
GenAlpha Technologies
May 273 min read


GenAlpha Technologies Announces Integration of Equip360 with VizSeek Visual Search
April 14, 2025, Brookfield, Wis — GenAlpha Technologies is excited to announce a new product integration between its Equip360 digital...
GenAlpha Technologies
May 122 min read


Humphrey Service Parts Selects Equip360 by GenAlpha to Launch New eCommerce Website
Humphrey Service Parts, Wisconsin’s Source for Truck Parts, is moving forward in their digital journey with the selection of Equip360 by GenAlpha Technologies to power their new eCommerce website.
GenAlpha Technologies
May 72 min read


Give Your Sales Team Superpowers with Guided Product Configuration
Sales teams in manufacturing and distribution work in one of the most complex selling environments out there. Between intricate product...
GenAlpha Technologies
Apr 243 min read


GenAlpha & Mavenoid: Elevating Customer Support with AI
Customer expectations for fast, reliable, and intuitive support have never been higher. To meet these demands, GenAlpha has integrated...
GenAlpha Technologies
Apr 112 min read


How long does it take to launch an eCommerce site?
Launching an eCommerce site is an exciting step toward modernizing your business and making it easier for customers to order equipment...
GenAlpha Technologies
Mar 143 min read


How Parts and Service Leaders Can Thrive in Uncertain Times with Digital Self-Service
Uncertain times call for smart decisions. For parts and service leaders, pausing digital self-service solutions could mean falling behind.
GenAlpha Technologies
Feb 122 min read


How Digital Tools Strengthen Manufacturer-Dealer Relationships
Digital tools designed specifically for manufacturers simplify processes and strengthen the bond between manufacturers and dealer networks.
GenAlpha Technologies
Jan 103 min read
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