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Return Material Authorization (RMA)
Tracking For Manufacturers

Improve Efficiency & Customer Satisfaction

“Managing product returns is easy”
...said no manufacturer, ever.

Returns can be costly and time-consuming for manufacturers and aftermarket organizations.

When handled poorly they can damage customer relationships or lead to expensive inventory gains.

If you’re looking for a returns management solution, we can help. GenAlpha offers a RMA solution that, in combination with Equip360’s eCommerce or Warranty, will improve support to customers trying to process valid product returns.

Equipment owners are looking for a better customer experience – Equip them.

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Increased customer satisfaction through an optimized returns experience

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Eliminates inefficiencies and delays from outdated business processes

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Reduces costs associated with managing and processing returns

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Increases control and visibility of the returns process for insights and analysis

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Retains current customers and encourages new ones

Discover how Equip360’s RMA solution
can work for your business.

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