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Case Study: Multiple Brands Unify the Dealer Experience with Equip360
Client Overview Company: Alamo Group - Recycling & Tree Care Division Industry: Industrial Equipment & Aftermarket Services Brands: Morbark Rayco Boxer Denis Cimaf Timberwolf Sales Model: Authorized dealer network Customer Base: Dealers and their end users Previous System: Multiple brand-specific websites and disconnected service channels The Challenge: A Fragmented Digital Experience for Dealers Operating through a nationwide dealer network, Morbark, Rayco, Boxer, De

GenAlpha Technologies
Jan 232 min read


Award Recognition Fueled by a Relentless Focus on Product Data Excellence
Client Overview Company: Grote Industries Industry: Vehicle Safety Systems and LED Lighting Headquarters: Madison, Indiana Global Reach: Serving customers worldwide across heavy-duty aftermarket, OEMs, and international distribution Digital Focus: Centralized PIM and next-generation product data strategy B2BEA Award Finalist: A Testament to Digital Leadership Grote Industries, a global leader in vehicle lighting and safety systems, was named a finalist for the prestigiou

GenAlpha Technologies
Dec 22, 20253 min read


Thinking About Opening a New Location? Why Not Online?
Thinking about opening a new location? Discover why an online presence is crucial for reaching more customers. Explore the benefits of opening a new location online.

GenAlpha Technologies
Sep 5, 20252 min read


Stop Answering the Same Question 300 Times a Week
Stop Answering the Same Question 300 Times a Week! Discover how to reduce "Answering the same question" with digital tools that empower your customers.

GenAlpha Technologies
Jun 12, 20253 min read


2025 Pricing Tips for Manufacturers and Distributors in the Parts and Equipment Industry
Key tips to guide your organization through the pricing process and insights on how an eCommerce portal can support pricing optimization.

GenAlpha Technologies
Nov 13, 20243 min read


A Mid-Year Aftermarket Update
This blog post is from GenAlpha's partner, MacKay & Company. Since launching in 1968, MacKay & Company has specialized in marketing...

John Blodgett
Jul 10, 20242 min read


Aftermarket Excellence: Harnessing Online Selling for Growth
Embracing digital commerce presents an opportunity for businesses to sell parts online and grow aftermarket sales.

GenAlpha Technologies
May 21, 20243 min read


Market Share and Market Potential in the Aftermarket: What’s the Difference?
There is considerable profit to be had from improving sales performance in the aftermarket for OEMs. These sales are on average at least...

GenAlpha Technologies
Apr 15, 20243 min read


Make More Money with Parts by Leveraging Web Data
GenAlpha and MARKT-PILOT provide the tools machinery OEMs need to grow spare part revenue. We've partnered up to showcase the potential...

GenAlpha Technologies
Apr 20, 20231 min read


Mavens of Manufacturing Ep. 103: Aftermarket Parts Sales Management
Mavens of Manufacturing is a LIVE video series that celebrates women in manufacturing. From the shop floor to the c-suite, they shine a...

GenAlpha Technologies
Mar 23, 20231 min read


Recession Yes or No? 3 Reasons Not to Ignore your Aftermarket Services
It’s impossible to know what the future will hold for the manufacturing industry. The last few years have demonstrated how quickly things...

GenAlpha Technologies
Dec 16, 20223 min read


Online Tools for Your Aftermarket? 10 Time-Saving Reasons to Enable Digital Self-Service — Part 2
This is the second part of a two-part blog series. Make sure to read Part 1, if you haven’t had the chance. We’ve already highlighted...

GenAlpha Technologies
Nov 16, 20224 min read


Online Tools for Your Aftermarket? 10 Time-Saving Reasons to Enable Digital Self-Service — Part 1
For OEMs, supporting equipment over its full product lifecycle is no easy task. There are numerous activities over the course of...

GenAlpha Technologies
Oct 19, 20224 min read


Women in ERP: Characteristics of Successful ERP Solutions
Show Summary Women in ERP is a monthly show hosted by Kris Harrington and Sarah Scudder that highlights different women in the ERP...

GenAlpha Technologies
May 24, 20221 min read


How OEMs Can Leverage Interactive Parts Manuals for Aftermarket Success
Equipment manufacturers have a multitude of complex products that have traditionally been made available in a physical parts catalog. But...

GenAlpha Technologies
Apr 19, 20223 min read


How to Overcome Aftermarket Challenges That Are Costing You Time and Money
As an OEM, energizing efforts to increase market share in the aftermarket is crucial for growth, but also has its own challenges. In this...

GenAlpha Technologies
Sep 20, 20213 min read


How to Increase Aftermarket Sales with Customer Experience
Today, OEMs understand the role of aftermarket sales in their businesses and their impact on their general financial health. This is...

GenAlpha Technologies
Jun 27, 20213 min read


How to Achieve Organizational Alignment for Aftermarket Sales Success
Alignment and collaboration between parts sales, marketing, product, and field service teams is an essential factor in aftermarket...

GenAlpha Technologies
Jun 21, 20213 min read


6 Ways to Build a Successful Aftermarket Service Sales Structure
Aftermarket service programs can be significant profit generators for OEMs, but only if they’re implemented and maintained correctly. An...

GenAlpha Technologies
Jun 17, 20214 min read


5 Must-Have eCommerce Features for Your Aftermarket Parts Website
According to a recent report from Digital Commerce 360, “B2B eCommerce sales for manufacturers grew 6.7% to about $458.7 billion in...

GenAlpha Technologies
Jun 15, 20214 min read
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