A Sales Solution Built for Machinery Manufacturers
Turn Every Machine into a Digital Revenue Channel.
SIMPLIFY PARTS PURCHASING
You build complex, high-value equipment. Machines that cost hundreds of thousands of dollars. Machines that run production lines, keep facilities moving, and can’t afford downtime.
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But when it comes to buying parts, too many customers are still flipping through static PDFs, emailing sales reps, or calling in with part numbers they’re not completely sure about.
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That gap between the machine and the buying experience is where revenue, efficiency, and customer loyalty are lost. Equip360 closes it.
Machinery Manufacturers Using Equip360
Exact Parts. Exact Machine. No Guesswork.
Interactive Parts Manuals
MAKE IT EASY TO FIND PARTS
Your customers shouldn’t have to “figure out” which part fits their machine.
With Equip360’s Interactive Parts Manuals (IPM), every machine is tied to a complete, accurate bill of materials, specific to the serial number or configuration.
That means:
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Full BOM visibility down to assemblies and sub-assemblies
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Interactive diagrams that let users click directly into parts
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Access to manuals, PDFs, videos, and supporting documentation at the part level
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Machine-specific parts identification based on serial number
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Clear paths to planned maintenance kits and recommended service parts
ORDER WITH CONFIDENCE
When someone invests in a machine, they expect precision. IPM gives them a way to explore their exact machine digitally, find what they need quickly, and order with confidence.
It also reduces misorders, lowers support calls, and gives your aftermarket team a scalable way to support a growing installed base.
Make Every Part Search a Sales Opportunity.
eCommerce for the Aftermarket
A SEAMLESS PROCESS
Once customers identify the right part, ordering should be seamless.
Equip360’s eCommerce module connects directly to your parts data and pricing structure, creating a secure, controlled environment for your customers.
You can:
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Integrate to the ERP to offer customer-specific pricing without making it public
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Enable 24/7 ordering tied to real machine data
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Surface recommended parts and maintenance kits at the right time
This isn’t generic online shopping. It’s machine-driven commerce.
When parts discovery and ordering live in the same environment, you remove friction from the buying process and make it easier for customers to do business with you.
Support Planned Maintenance and Reduce Downtime
PROACTIVE MAINTENANCE
Machinery manufacturers are under constant pressure to help customers avoid downtime.
By combining Interactive Parts Manuals with eCommerce, you can:
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Highlight preventive maintenance parts and intervals
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Bundle and promote planned maintenance kits
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Make recurring purchases simple and repeatable
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Give customers immediate access to documentation and service content
Instead of reacting to breakdowns, you create a structured path for proactive maintenance.
That strengthens your aftermarket revenue and positions you as a long-term partner, not just an equipment provider.
Designed for Complex Equipment
CONNECT EVERYTHING
Machinery manufacturers don’t deal with simple product catalogs.
You deal with:
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Deep BOM structures
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Multiple configurations and revisions
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Long equipment lifecycles
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High expectations for technical accuracy
Equip360 was built with that complexity in mind.
It connects your product data, parts structure, and commerce capabilities into one experience that reflects the sophistication of the machines you build.
Turn Your Installed Base into a Digital Advantage
TAP INTO NEW REVENUE
Every machine in the field represents long-term parts and service revenue.
The question is whether accessing that revenue is easy for your customers or hard.
Equip360 helps machinery manufacturers:
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Deliver a modern, machine-specific parts experience
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Increase aftermarket sales
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Reduce internal support burden
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Strengthen customer relationships​
Ready to see how this could work for your equipment?
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